INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes. We make every effort to ensure that the product you receive matches the images shown on our website. However, slight variations in color, texture, wood grain, or finish may occur due to lighting, screen settings, and the natural characteristics of the materials used.

For custom-made furniture, the final product may also vary slightly from the reference image depending on the selected materials, dimensions, and specifications.

Where can I view my sales receipt?

You can view or request your sales receipt by contacting us directly on WhatsApp. Our team will be happy to provide you with a copy of your receipt and assist you with any questions regarding your order.

How can I return an item?

We do not accept returns or exchanges once an order has been delivered. However, if your furniture arrives damaged or develops an issue due to a manufacturing or workmanship problem on our side, please contact us on WhatsApp. We will review the issue and provide appropriate repair support where applicable.

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